Shipping Policy
SHIPPING TERMS AND CONDITIONS
Orders are processed between 1-2 business days*. We will contact you if an item is out of stock or if additional information is required for credit verification.
*Note: Orders placed on a Friday after 11am EST and over the weekend will not start being processed until the following Monday. Our hours of operation are Monday-Friday. We are closed on all major holidays.
Once your order has been shipped, you will receive an email with your tracking number. Please allow up to 24 hours for your tracking number to show any updates.
UNOFFICIAL SWIM is not responsible for lost or stolen packages that are confirmed delivered by tracking. The customer is responsible for any loss or damage of these items.
If you have any questions regarding your order, please contact us at unofficialswim@gmail.com
SHIPPING RATES AND DELIVERY
If you wish to expedite your order, please contact Us at
info@unofficialswim.com
DOMESTIC SHIPPING
FREE - USPS GROUND SHIPPING the Continental US, Puerto Rico, Hawaii and Alaska for orders over $100+
$5- STANDARD GROUND SHIPPING- on any order below $100
$7 - USPS 2-3 Day Priority Mail Shipping for orders $100
INTERNATIONAL SHIPPING
Please note that your order may be subject to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"]. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. If you refuse a shipment from Unofficial Swim, you are responsible for the original purchase and shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Unofficial Swim. We strongly advise against refusing a package as it is not guaranteed it will make it back to us and you will not be eligible for a refund or reimbursement for refused items. Please be aware of these fees before placing an order.
Price will vary depending destination and weight. Customer will be incharge
By placing an order for international shipping, the customer agrees to pay all taxes and customs duties when the package arrives in said country. Packages that must be processed through customs may take extra time, so please allow for this when trying to estimate a delivery date. UNOFFICIAL SWIM is not responsible for these additional costs.